FAQs
❊ FAQs
Questions?
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It's a live-action interactive game designed to challenge your wit and puzzle-solving skills. Your team of 2-8 has 60 minutes to decipher clues, solve a mystery and ultimately "escape" from the room before the time is up. Our doors are never really locked though.
Some of our rooms are objective-based, so your mission may be to find a gem (Temple), or recover a stolen recipe (Pizzeria).
Our rooms are designed for adults and older kids and they are supposed to pose a challenge, so put on your thinking caps!
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We charge per room on a tiered scale, so it depends how many players you’re bringing. The base pricing starts at $100 + tax per room of up to 3 players.
If you’re booking for 5 or more - the price goes down to $30 per player + tax. See more details under Book Now.
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We require an online reservation and payment in advance through our booking site. We do not accept walk-ins or cash payments. You can, however, pay for any extra players on arrival with a credit/debit card.
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We allow kids 5 and up. All participants need to pay to enter a room - including chaperones and kids of all ages.
Toddlers under 5 and infants are not allowed, unless carried/strapped in a stroller/carrier the whole time while in the room.
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Breaking stuff, using excessive force or playing under the influence of drugs/alcohol. Also no tools, weapons, phones, cameras, drinks, food. We provide lockers for your stuff. Players who use force and don't follow instructions will be ejected from the room without a refund and will be held financially responsible for any damage.
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No! Once you book a room - it is reserved for you and your group only. You can add extra players on arrival, up to the room limit of 8/9 players.
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Depends on the room. For example Pizzeria is accessible, Cleaners is mostly accessible as well, while Rooftop is not (it contains stairs).
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Most of our rooms are not scary at all. And our doors are never locked, so you can always step out of the room if needed. In fact most of our rooms (especially Rooftop and Pizzeria) are pretty spacious and all-age friendly! Think about it as a fun, puzzling adventure.
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Always arrive 10-15 minutes before your scheduled time. Booking time is when your game starts. If you're late - it may cut into your play time.
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Even though our rooms are one of the larger around - we still don't recommend going over 8/9 players limit per game. We want you to have a quality experience. If you have 10 or more - you can book 2 rooms and split up into 2 teams. You will have a much better time that way.
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Some of our rooms may require e.g. climbing some stairs or crawling through a tunnel (fun stuff!). Wear comfortable clothes and shoes for your adventure. Contact us before booking if you have any concerns.
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Unfortunately at the moment we don’t have any extra space for a party room or for food/drinks. We just offer our 5 rooms and a small lobby. Usually people will play with us and then celebrate elsewhere after.
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Our hours are approximate. We work by appointment, so you need to book your game online in order to ensure that we are on site.
Our rough hours are as follows:
Mon-Tue - by request only
Wed-Thu 4:30-8:30
Fri 4:30-10
Sat 1-10
Sun 2-6
Building Escape Rooms
One Puzzle at a Time.
Enter/Locked in Ridgeland - (formerly JXN Escape Room) - is Jackson's First Escape Game and the only one with all original themes.
We offer private games only - you won't be paired with strangers! Enjoy your adventure with friends or family and make memories that will last a lifetime!
We create our games in house from scratch for a truly one-of-a-kind experience. Our adventures are immersive, not scary, and most of all - fun!
